Highly Fragranced, Hand Made, Quality Soy Wax Melts
Please Read the Following:
Due to the Coronovirus outbreak and the restrictions in place by our government. We are having to change our courier for our deliveries. Unfortuneately there will be a slight increase in our postage charge which will now be £3.95. We are very sorry for this inconvenience. Please stay safe & Healthy
Shipping
We only accept UK mainland orders
We do not accept any overseas orders.
Any orders placed in a region we dont deliver to will be refunded
Any overseas order that have been paid will be refunded.
Delivery
We aim to dispatch within 2 to 3 days, however some products are made to order and may take longer.
Products will only be dispatched after receipt of cleared funds.
Delivery will normally be within 3-4 working days from dispatch.
Delivery is usually made by Hermes, who will attempt to deliver 3 times; after which the parcel will be returned to us.
You will be notified (by email) that it has been returned. If you wish your parcel to be resent you will unfortunately have to cover the postage cost.
Refunds
We will offer a full refund within 7 days of dispatch if goods are damaged or mis-sent. We will not accept returns without prior agreement. Return postage will be at the purchaser’s cost. Returned products must be in original packaging and unused. We will refund postage where goods are returned due manufacturing faults.